Privacy Policy

At Quantum Cab, we value your privacy and are committed to protecting your personal information. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal data when you visit our website or use our premium transportation services.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand your rights and responsibilities regarding your personal information.

1. Information We Collect

To provide you with seamless transportation, we may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, pick-up/drop-off locations, and any other information you provide when booking a ride or contacting us. We do not sell your personal data to any third party.
• Payment Information: Securely processed payment details necessary to complete your booking.
• Usage Data & Cookies: Non-personal data such as your IP address, browser type, and interactions with our website to help us improve user experience.

2. How We Use Your Information

We use your personal information solely to enhance your travel experience and operate our business, specifically for the following purposes:

• To successfully process bookings, dispatch chauffeurs, and maintain our premium services.
• To communicate with you regarding your ride, send confirmations, and respond to your inquiries.
• To improve and personalize your experience on our website.
• To send you marketing communications, promotions, and updates (only if you have provided your explicit consent).
• To monitor and analyze website usage and trends for security and functionality.

3. Sharing Your Information

Your privacy is paramount. We will never sell or rent your personal information. We may only share your data with third parties in the following strictly controlled scenarios:

• Trusted Service Providers: We may share information with secure third-party vendors who assist us in providing our services (e.g., secure payment gateways, email hosting, or dispatch software).
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order, government request, or to protect the safety and rights of Quantum Cab and our clients.

4. Data Retention & Security

We employ reasonable, industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by legal and regulatory obligations.

5. Your GDPR Rights & Choices

As a resident interacting with a Netherlands-based company, you have specific rights regarding your data under the General Data Protection Regulation (GDPR):

• Access and Correction: You have the right to request a copy of the personal data we hold about you and to ask for corrections if it is inaccurate.
• Erasure (Right to be Forgotten): You can request that we delete your personal data when it is no longer necessary for the purposes for which it was collected.
• Opt-Out: You can easily opt out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users, providing you with a tailored browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our booking system may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date at the top will be modified accordingly. We encourage you to review this policy periodically.